Frequently Asked Questions (FAQ)

Who is DBL MAX Limited?

DBL MAX Limited is a UK-based 3PL provider, wholesale distributor, and import specialist. We supply a range of high-quality products, handle logistics, and provide technical support, repairs, and customer service for our partner brands.

Where is DBL MAX located?

Our headquarters and warehouse are based in Birkenhead, UK, allowing us to offer fast and efficient nationwide distribution.

What services does DBL MAX offer?

• 3PL and fulfillment services, including warehousing, order processing, and shipping.
• Wholesale distribution of our in-house brands and partner products.
• Import and sourcing solutions with a dedicated office and buyers in China.
• Technical support and product repairs through our fully equipped workshop.

What is 3PL, and how can DBL MAX help my business?

3PL (Third-Party Logistics) is an outsourced service that handles warehousing, order fulfillment, and shipping for businesses. At DBL MAX, we take it a step further by also offering customer service support, technical assistance, and repairs, making us a complete fulfillment solution.

Can DBL MAX handle returns and repairs for my business?

Yes! We manage returns, warranty claims, and product repairs, ensuring your customers receive excellent after-sales service.

Does DBL MAX offer direct-to-consumer (B2C) fulfillment?

Yes, we can ship directly to your customers while maintaining fast turnaround times and reliable order tracking.

Can I buy products from DBL MAX at wholesale prices?

Yes, we offer wholesale pricing to retailers, resellers, and distributors. Contact us to set up a trade account and access bulk order discounts.

What brands does DBL MAX distribute?

• AgriBarrow – Heavy-duty wheelbarrows for professional use.
• TuffLine – Fencing, fence pins, sack trucks, and trade essentials.
• CyclonicAir – Bladeless cooling and heating solutions.
• Keteles eBikes – Official UK distributor and repair agent for Keteles electric bikes.
• Skoot.Me – A new range of electric scooters coming soon.
• HoseFlo – High-quality garden hoses, hose reels, and watering solutions.

Is there a minimum order quantity for wholesale purchases?

Minimum order quantities vary depending on the product. Contact us to discuss your requirements.

Do you offer white-label or custom branding options?

Yes, we can assist with private label solutions, custom branding, and even tailor-made product sourcing through our import division.